Software download
In order to view the eTextbook and eChapter content you purchased, you must first download and install
the viewer or "unsealer" software.
The viewer software uses a Digital
Rights Management (DRM) program to protect copyrighted content in
eTextbooks and eChapters. This software prevents book content from being
copied, forwarded, shared, or used in an unauthorized manner.
Installing the viewer software is
a quick and easy process. Be sure to do this BEFORE you
access your digital content for the first time.
Step 1: Install the viewer software
To download the software, simply
click the "Install Unsealer" button below.
If you need help with the installation process, try the
Installation Guide (Windows)
or
Installation Guide (MAC)
or contact customer support: 866-994-2427 or send an email to
ichapters-support@cengage.com.
Step 2: Perform a system check
To verify that the software
installation completed successfully, click the "Check system" button below.
System requirements for eTextbooks
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Windows
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Macintosh
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Intel/AMD 300 megahertz or higher processor clock speed
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Both PowerPC and Intel-based Macs are supported
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Microsoft Windows Vista, Windows XP Professional or Home Edition (Service Pack 1 or 2), Windows 2000 (Service Pack 2), Windows XP Tablet PC Edition
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Mac OS X 10.3 and higher
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128MB of RAM (256MB recommended)
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128MB of RAM (256MB recommended)
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*Browser Compatibility: Internet Explorer 7, Internet Explorer 8
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*Browser: Safari 1.2.2 browser supported for Mac OS X 10.3 or higher
Note:
Cannot use Adobe Reader 9 unless stated otherwise by Oracle
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*Adobe Acrobat Reader 7.0-9
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*Adobe Acrobat Reader 8.1 on Mac OS X 10.4.3 or later
*Adobe Acrobat Reader 7.0.9 supported for Mac OS X 10.3 to 10.4.2
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* Note: JavaScript and cookies must be enabled.
If you have any questions about
system requirements for viewing eTextbooks, please contact customer
support at 866-994-2427 or email:
ichapters-support@cengage.com.
Attention existing iChapters Customers:
Adobe has issued a 9.1 update to Adobe Acrobat Reader 9.0. If you chose to upgrade to 9.1, you will need to install the new version of the unsealer.
Please make sure you install the new unsealer to continue to access your iChapters content.
If you continue using any version of Adobe Acrobat Reader before 9.1, you will not need to install the new version of the unsealer.
If you have any questions or if you have upgraded to 9.1 and need assistance with the uninstall/reinstall process, please contact Tech Support.
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